Clear leadership and support for our frontline staff is of critical importance to the future growth and development of the Group.
-Fred Goodwin
"Four rules of leadership in a free legislative body:
First, no matter how hard-fought the issue, never get personal. Don't say or do anything that may come back to haunt you on another issue, another day....
Second, do your homework. You can't lead without knowing what you're talking about....
Third, the American legislative process is one of give and take. Use your power as a leader to persuade, not intimidate....
Fourth, be considerate of the needs of your colleagues, even if they're at the bottom of the totem pole...."
— George Bush
Former President of the United States